Privacy Policy

Last updated: 17 October 2026

This policy explains what information JML Digital collects through this website, how we use it, and the choices you have. It applies to this site only. If anything here is unclear, email jumo@jmldigital.co.za,mohale@jmldigital.co.za,jason@jmldigital.co.za,jmldigital.co.za@gmail.com.

What we collect

We only receive information you choose to share with us:

• Enquiry form: your name, email address, project type, indicative budget and message.
• Quote builder: your name, business, email address, phone number, preferred contact method, project selections, budget band and project notes.
• Optional uploads: any reference files (such as a logo or brand assets) you attach to your quote brief.
• Digital Connect referrals: your name, email address and mobile number, plus the referred business or person's contact details if you choose to share them. If you prefer to make the introduction yourself, we receive only your details.

How we use it

We use your information to review your enquiry, prepare your quote, and communicate with you about your project. We do not sell your information, and we do not use it for unrelated marketing.

Referral program (The Digital Connect)

When you submit a referral, we use your details to identify you as the referrer and to communicate with you about the referral and, where it qualifies, your commission. Referred details are used only to review the referral and follow up on it. We contact the referred person only after we have reviewed the referral, and we never share their details beyond JML Digital and the review of that referral.

Referral records are visible to JML Digital staff only. They are kept for as long as needed to administer the referral, pay any commission due, or as required by law. A referral earns commission only under the program terms on the Digital Connect page.

Cookies

This site stores a small number of strictly necessary preferences in your browser so it works correctly: secure login sessions, form security and your cookie choice itself. These cannot be switched off.

Optional analytics stay off by default and nothing loads until you allow them. When you first visit you can Accept all, Reject optional, or Customise your choice, and you can change it at any time via the “Cookie settings” link in the site footer. Rejecting optional cookies never blocks access to the site or the assistant. Your choice, the consent version and the date you decided are saved in your browser.

AI assistant

The “Ask JML” assistant is an AI, not a person. Your chat messages are processed live by an AI service to generate replies, and conversations are not stored as chat transcripts. The assistant answers only from information published on this site and will say so when it is unsure.

If you choose to send an enquiry from the chat, only the details you agreed to share (your project brief, your contact details and a short chat summary) are emailed to our studio team so we can respond. Please don’t share passwords, payment-card details or other sensitive information in chat; the assistant will never ask for them. Letting us know your details is always optional. You can ask general questions without sharing anything.

Where your data is processed

This site is hosted on the Base44 platform, and form submissions are delivered to our studio inbox by email. We keep enquiry and quote records only as long as needed to run your project or as required by law.

Your rights

Under South Africa's POPIA you can ask what information we hold about you, ask us to correct or delete it, and withdraw consent at any time. Email jumo@jmldigital.co.za,mohale@jmldigital.co.za,jason@jmldigital.co.za,jmldigital.co.za@gmail.com and we will take care of it.