Question 1

How is pricing determined?

Accepted Answer

Through the quote builder: choose your website type, add the features your business needs, and it turns your selections into a clear project brief. JML reviews your brief and confirms everything in a formal quote before work begins.

Question 2

What does JML Care include?

Accepted Answer

Hosting and platform costs, technical maintenance, security, minor updates and support, billed monthly and always separate from your once-off build fee. Your care plan is quoted with your build, sized to what your site actually needs.

Question 3

How long does a website take?

Accepted Answer

Most Starter and Professional websites launch within 3–7 business days once we've received your content, images and branding. Business Solutions timelines are confirmed with your quote.

Question 4

I already have a website. Should I redesign or start fresh?

Accepted Answer

Start with the free website audit. We'll review your current site for design, speed, mobile experience, calls to action and SEO fundamentals, and tell you honestly whether a redesign or a new build is the better investment.

Question 5

Is the builder's summary a final quote?

Accepted Answer

No. The builder gives JML a clear project brief, not a contract. JML reviews your brief and budget with you, then issues a formal quote before development begins.

Question 6

Can I request something custom?

Accepted Answer

Yes. Choose Custom web application in the quote builder, or send a general enquiry. We review your requirements and confirm final pricing before anything begins.

Question 7

Can I combine several services in one project?

Accepted Answer

Yes. The quote builder lets you select any combination, from a website plus company profile to software, a chatbot and branding together. JML scopes the combined project and confirms everything in one formal quote.

Question 8

How do I enquire about custom software or an AI chatbot?

Accepted Answer

Start a project and select Custom software development or AI chatbot. The brief asks what the software should do and who will use it, or what the chatbot should answer, qualify or capture, and where its knowledge comes from. JML reviews your brief and confirms the scope in a formal quote.

Question 9

Can JML produce our company profile, logo or brand identity?

Accepted Answer

Yes. Company profiles and capability statements are prepared for digital use and, where you need them, print-ready formats. Logo design covers concepts, colour, typography and basic guidelines; online branding covers social and digital brand assets. Each is scoped separately in the quote builder.

Question 10

Do I need a domain?

Accepted Answer

If you already own one, we'll connect it. If not, we can purchase it for you. Domains typically cost R199–R499 per year.

Question 11

Do I own my website?

Accepted Answer

Yes. Once your project is paid in full, the completed website is yours. JML Care keeps it secure, current and performing.

Question 12

What do I need to supply?

Accepted Answer

Your content, images and branding (logo and colours, if you have them). Project timelines begin once the required materials have been received.

Question 13

What about changes along the way?

Accepted Answer

Scope is agreed upfront during discovery. Reasonable refinements are handled before launch, and JML Care covers minor content changes once your site is live.

Priced to your project.Not to a price list.

Transparent by construction.

One once-off build fee

Monthly JML Care

Your brief, then your quote

Your website doesn't stop after launch.

Starter Care

Professional Care

Business Care

Your website could be working harder.

Invest with confidence.

Our commitment to you.

Know what you need? Let's begin.