04Entry 04 / 09
Concept presentation

ICS Africa

Website development / Performance / AI integration / Digital experience

An exploration of a more refined and capable digital experience for an established commercial interiors business.

Presentation of a proposed website experience. The existing live website is linked below; this entry is a concept, not a live deployment.

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ICS Africa delivers commercial spaces: turnkey project management, space planning and design, office installations and renovations, carpentry and joinery, and shop fitting. This presentation explores a modern website experience for that offering — clearer visual hierarchy, faster pages, more intuitive navigation and easier enquiry routes, with AI-assisted customer support and WhatsApp communication as part of the concept.

What the work covers

  • 01

    Modern website presentation and improved visual hierarchy

  • 02

    Proposed performance and user-experience improvements

  • 03

    Proposed AI-assisted customer assistance

  • 04

    Proposed WhatsApp communication integration

  • 05

    More intuitive navigation and clearer service presentation

  • 06

    Improved enquiry pathways

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